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Two Minute Tweaks is a podcast from Franklin Fixtures, makers of high-quality retail display fixtures for bookstores, libraries, and specialty retail shops across America.
Hosted by Lisa Uhrik, CEO of Franklin Fixtures and Executive Director of Plenty Downtown Bookshop, each two-minute episode offers inspiration you can apply right away to make your space more engaging, efficient, and people-centered.
What began as a podcast for booksellers now inspires anyone shaping a space that connects people, whether it’s a bookstore, library, or retail shop of any kind.
From merchandising and messaging to staffing and store flow, these bite-size insights help you create powerful people places that connect, perform, and grow.
Episodes
Thursday Jun 11, 2026
Thursday Jun 11, 2026
There is one thing retail experts predict AI is going to change that feels like a really good thing: real, authentic, personal service is going to become one of the things we value most.
In this Two Minute Tweak, Lisa shares a powerful takeaway from the Women in Retail Circle Conference. Retail leaders are pointing toward a future where authentic, personal service matters more than ever. For bookshops, libraries, and small shops, that is deeply encouraging. The everyday moments, like remembering a name, asking about a family member, introducing neighbors, or making someone feel seen, are not small extras. They are the heart of the work.
In a culture hungry for connection, the future of retail may belong to the people who know how to build relationships. And that is something independent shops already do beautifully.
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