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Two Minute Tweaks is a podcast from Franklin Fixtures, makers of high-quality retail display fixtures for bookstores, libraries, and specialty retail shops across America.
Hosted by Lisa Uhrik, CEO of Franklin Fixtures and Executive Director of Plenty Downtown Bookshop, each two-minute episode offers inspiration you can apply right away to make your space more engaging, efficient, and people-centered.
What began as a podcast for booksellers now inspires anyone shaping a space that connects people, whether it’s a bookstore, library, or retail shop of any kind.
From merchandising and messaging to staffing and store flow, these bite-size insights help you create powerful people places that connect, perform, and grow.
Two Minute Tweaks is a podcast from Franklin Fixtures, makers of high-quality retail display fixtures for bookstores, libraries, and specialty retail shops across America.
Hosted by Lisa Uhrik, CEO of Franklin Fixtures and Executive Director of Plenty Downtown Bookshop, each two-minute episode offers inspiration you can apply right away to make your space more engaging, efficient, and people-centered.
What began as a podcast for booksellers now inspires anyone shaping a space that connects people, whether it’s a bookstore, library, or retail shop of any kind.
From merchandising and messaging to staffing and store flow, these bite-size insights help you create powerful people places that connect, perform, and grow.
Episodes

Wednesday Feb 25, 2026
Tweak #116: Learning About Literacy
Wednesday Feb 25, 2026
Wednesday Feb 25, 2026
Lisa Uhrik welcomes bookshop explorer (and literacy expert) Ken Bigger, who stopped at Plenty as store #252 on his country-wide tour. Their conversation takes a turn from travel stories to a big idea: literacy isn’t a simple “have it or don’t” trait. It’s a continuum that includes traditional reading and writing, plus digital and cultural know-how, and even skills like attention, empathy, and reflective thinking. That shift changes how we talk about the people we serve, and how we see the work happening across the counter every day.
In this episode, Lisa asks a more human question than “Are you literate?”: What are you yearning to do, understand, or be part of next? Because when bookshops meet that yearning with the right book, conversation, or welcome, we grow community literacy in practical, meaningful ways.

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